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The Information Technology Infrastructure Library (ITIL®) is quickly defining best practices for IT departments worldwide. As a leader in both IT and management education, Learning Tree believes that any implementation of ITIL principles requires professionals to possess both the technical knowledge and the right business skills to succeed.
ITIL v3 qualification now has a Foundation Level, an Intermediate Level (with two streams: Lifecycle and Capability) and an Advanced Level (still in development).
Web-Based Courses
In this course, you will prepare for and take the ITIL v3 Foundation Certification Exam. The unique structure and format of this course follows the guidelines of the testing body and provides comprehensive coverage of the ITIL v3 Foundation Certification Exam topics. You will gain the knowledge and practical skills to identify opportunities to develop IT processes using ITIL v3, interact with IT teams using ITIL terminology and concepts, and recognize the importance of IT and business integration.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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